Q: Can I get some samples? A: Yes. We can offer yousamples to check product quality, and some even could be free, but it's should be your side to cover the freight cost.
Q: What materials are your products? A: It depends on what material you want to order, it could be sterling silver, gold, or copper. We usually make rhodium, rose gold, or yellow gold plating onthe surface of the jewelry.
Q: What is your payment method? A: T/T.
Q: How long will it take to receive my goods? A: We usually choose DHL/UPS/FedEx as a delivery company and you will receive goods from 3-5 days after payment. We can ship out the goods based on your request.
Q: What's your policy for the maintenance products? A: We pay attention to after-sale services and will help customers to re-solder or fix stones for free when customers bring back goods that need repairing;
Q: Can you manufacture per customers' drawings or designs? A:Yes, we canoffer OEM service if you provideus specific requirements or clear photos, we willprepare CAD drafts for your confirmation before bulk production. We can also make CADs and samples based on your trendy information if there is.
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